Privacy Policy

At Lexi Mega Store, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect information when you use our app and services.

1. Information We Collect

• Name, phone number, and email address when you register or place orders.
• Delivery address and location data when you use location features for delivery purposes.
• Order data, cart data, and wishlist data to improve user experience.
• Device token or FCM token to send notifications related to orders and offers.
• Images or files uploaded by users, if such features are available.
• Technical data such as device type, OS version, and crash logs to improve performance.

2. How We Use Information

• To create and manage user accounts.
• To process orders and deliver products.
• To accurately set delivery locations and help couriers reach customers.
• To send notifications about orders, offers, and important updates.
• To improve app performance and user experience.
• To prevent fraud and unauthorized use.

3. Location Usage

The app uses location only when needed for delivery-related services, such as selecting the customer’s address or helping the courier reach the destination. Location is not used in the background unless explicitly implemented and disclosed.

4. Notifications

We may use notifications to inform you about order status, new products, offers, or important alerts. You can disable notifications from your device settings at any time.

5. Data Sharing

We do not sell personal data. Some data may be shared only when operationally necessary with:

• Delivery services or couriers to complete delivery.
• Technical services such as Firebase for notifications and performance analytics.
• Payment gateways when processing purchases, if applicable.

6. Data Security

We take reasonable technical and organizational measures to protect your data from unauthorized access, alteration, or loss. However, no electronic transmission or storage is 100% secure.

7. Data Retention

We retain data only as long as necessary to provide the service, comply with legal obligations, resolve disputes, and prevent abuse or fraud.

8. User Rights

• Request access to your personal data.
• Request correction of inaccurate data.
• Request account or data deletion where legally and operationally applicable.

9. Children’s Privacy

The app is not directed to children below the legal age under applicable law, and we do not knowingly collect their personal data.

10. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Us